Many small and midsize businesses have made savings and secure access to data, as well as improved service quality and productivity with cloud-based business management solutions. Due to the pandemic, small and midsize businesses are looking forward to adopting the cloud to maintain business continuity in a remote environment, but this move requires more accurate ROI data.

This group also includes small and medium-sized businesses that use Dynamics SL, Dynamics NAV, and Dynamics GP on-premises

Cloud as a way to optimize business operations

Forrester Consulting was commissioned to conduct a TEI study to investigate the potential ROI for Dynamics 365 NAV and Dynamics 365 GP customers using Dynamics 365 Business Central.

Forrester conducted a survey of five Dynamics 365 Business Central customers to identify the risks, costs, and benefits of using the cloud. Likewise, analyzed one company, which is worth $ 15 million and has 250 employees. From the analysis, it was revealed that the net present value is equal to 288 thousand dollars, and the return on investment is 162 percent.

So, with Dynamics 365 Business Central, these companies have been able to avoid unnecessary costs and have the ability to conveniently scale deployments and improve efficiency as they grow. In addition, customers themselves noted detailed visualizations of business results, increased productivity, better workflow and, best of all, lower licensing and IT costs.

Performance and efficiency have resulted from the following ROI and savings benefits:

• The need for recruitment is decreasing and organizations continue to grow due to the control to avoid one full-time equivalent (FTE) and one part-time equivalent of finance and operations staff
• The workflow is optimized through the use of better and better tools and workflows that help focus staff on higher priority tasks
• The need for third-party reports has lost its former relevance due to the use of Dynamics 365 Business Central and other Microsoft solutions such as Microsoft Power BI. Thanks to this, organizations now have a more transparent view of the details of their business.
• Extra $ 40K savings from moving to Dynamics 365 Business Central, which resulted in a move from local ERP tools Microsoft and other vendors.

Forrester TEI's analysis suggests that the performance of small and medium-sized clients across a variety of industries is no coincidence. By moving to a single cloud solution, Dynamics 365 Business Central delivers a cloud-based business solution that includes operations, sales, and service teams.

Article publication source:

https://cloudblogs.microsoft.com/