Employees are provided with Power Apps and Dynamics 365 Guides data

06/09/2021
by Admin Admin


The key role of data in decision making

Data is changing the way we do business. The devices that people use every day are countless data points. However, data is not always centrally stored. This is the reason for the limited access to the necessary information. In order for the trends of the modern data hierarchy to be supported by all, companies should use effective business solutions for data storage. Access to valuable data will help employees make better decisions and generate new ideas based on relevant and structured information. This increases operational efficiency.

Microsoft Dynamics 365 Guides, HoloLens 2, and Power Apps help you structure information

Power Apps with Dynamics 365 Guides and HoloLens 2 play a key role in improving the productivity of employees in organizations by providing them with step-by-step holographic guides. Power Apps lets you access business data that resides on-premises. This makes it possible to quickly establish unique workflows.

Using Power Apps enables you to embed your apps in Dynamics 365 Guides displayed on HoloLens 2. Here are the results of implementing Power Apps apps in Dynamics 365 Guides:

  • Build and run automated workflows based on asset data to simplify business processes.
  • Reporting workflow issues without interruption
  • Reporting issues in the Dynamics 365 Guides workflow.
  • Usiage of historical data and relevant insights.


With Dynamics 365 Guides, you can easily add a link to your website or Power Apps. This makes it easier for the customer to engage with your content and unifies touchpoints. Access to help resources, manuals becomes fast and incredibly convenient. Collaboration provides a seamless workflow for operators, so there is no need to switch from workflow to accessing external documentation as all the information needed is in line of sight.

But this is not the end. Power Apps' integration with Dynamics 365 Remote Assist ensures agents are connected to apps while performing tasks on the go. All you need to do is connect to Power Apps through the Microsoft Edge browser, which will allow you to access Remote Assist Helper and manage tasks using a remote expert.

Article publication source:
https://cloudblogs.microsoft.com/

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