Install the learning module for the Field Service mobile app (Dynamics 365)

10/09/2021
by Admin Admin


The Field Service (Dynamics 365) app is designed to keep employees connected and up to date with important information. Employees use the app to view work information. Such as work notes, timetables, work orders and asset data. You can download the Field Service Learning Module (Dynamics 365) quickly and easily to learn step-by-step exercise guides and start using the app today.

The skills you will acquire

Completing the module will only take about 4 hours of your time, and this is what you will be able to:

Download and sign in to the mobile app and interact with Dynamics 365 Field Service information such as orders and work orders.

  • By downloading and logging into the app, you can interact with order information;
  • You will be able to make general settings for the objects displayed in the application, for example, editing, tables, object presentation. You can also configure the work of the application in offline mode;
  • Learn the best practices for implementing the Field Service (Dynamics 365) mobile app and also all the important knowledge from the previous app;
  • Learn to perform complex settings such as location tracking, barcode scanning, notifications. All of this will help you meet more and more business requirements and processes.

Required items

To complete the Field Service (Dynamics 365) mobile app tutorial you will need:

  • Laptop or computer
  • Internet
  • Tablet or mobile phone (Android / iOS)

This is all you need to complete the course. Note that no prior experience is required. The module itself begins by setting up a new Dynamics 365 Field Service environment from scratch. However, if you already have a Dynamics 365 Field Service environment, you can use it.

More about the app

Few details about the Field Service mobile app (Dynamics 365). It is an application optimized for mobile interfaces based on a model built on the Microsoft Power Platform. This makes it possible to configure and manage the application from mobile devices as conveniently as from laptops and PCs.

Article publication source:
https://cloudblogs.microsoft.com/